Accessibility, Inclusion and Equality Statement

Accessibility, Inclusion & Equality Statement

for Busy Corner Books
(inclusive of Writing Well and Arclight™)
February 2026

Busy Corner Books is committed to providing services that are accessible, inclusive, and respectful of all participants.

This statement reflects a commitment to dignity, fairness, and equal treatment in accordance with the Equality Act 2010 (UK).

1. Equality & Non-Discrimination

Busy Corner Books does not discriminate on the basis of:

  • Age

  • Disability

  • Race or ethnicity

  • Religion or belief

  • Sex or gender

  • Sexual orientation

  • Socio-economic background

  • Any other protected characteristic under UK law

All participants are treated with fairness and respect.

2. Accessibility

Reasonable steps are taken to make services accessible wherever possible.

This may include:

  • Providing materials in alternative formats upon request

  • Adjusting pacing or delivery style

  • Offering online participation options

  • Considering sensory, physical, or cognitive needs

Requests for adjustments should be communicated at the earliest opportunity so that reasonable accommodations can be considered.

3. Disability Inclusion

Busy Corner Books recognises that disability may be visible or non-visible.

Requests for reasonable adjustments will be handled respectfully and in confidence.

Unnecessary barriers to participation are not acceptable.

4. Group Conduct

In group settings, participants are expected to contribute to an environment of mutual respect.

Language or behaviour that undermines the dignity, safety, or inclusion of others will not be tolerated.

5. Ongoing Commitment

Accessibility and inclusion require ongoing reflection and review.

If barriers are experienced when engaging with Busy Corner Books, feedback is welcomed so that improvements can be considered.

© February 2026
Paula Anne Thwaite
Busy Corner Books